Terms and Conditions

Terms and Conditions

Please view our fare conditions below

Tas Flex

Tas Promo

JustGo (G)

Payment

Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested.

Changes, Swaps, & Name Changes

Free

At least 24 hours prior to departure flights can be cancelled or transferred to another date.

Refunds, Cancellation & Credits

Yes.

If cancellation made at least 24 hours before scheduled departure time.

Payment

Immediate

Changes, Swaps, & Name Changes

$100.00*

At least 24 hours prior to departure flights can be changed. plus upgrade required.

No name changes allowed.

Refunds, Cancellation & Credits

Non refundable.

If cancellation made at least 24 hours before scheduled departure, may be held in credit less $100.00 fee per person per service.

If cancellation is NOT made 24 hours prior, fare is forfeited.

No Show

Failure to check in before deadline at airports will forfeit fare.

Check-in closes 30 minutes prior to departure.

Payment

Immediate

Changes, Swaps, & Name Changes

$38.50*

At least 48 hours before scheduled departure time.

plus upgrade required.

No name changes allowed.

Refunds, Cancellation & Credits

If cancellation is made at least 48 hours prior to scheduled departure time, fare may be held in credit less $38.50 fee per person per service.

If cancellation is NOT made 48 hours prior, fare is forfeited.

*Please Note:

  • This cost is incurred per passenger per flight segment plus the credit card surcharge
  • Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.16% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
  • Change Fee as at 19 December 2024 and is subject to change without notice