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Fare conditions are based on your departure and arrival state click on a link to view the conditions for a particular fare type.

Fare Type   Payment
Sharp Flex
(Y)
  Immediate. Fares may be held on
a time limit without charge for up to
2 hours from time of booking if requested.
Sharp Biz
(S)
 
Sharp Saver
(B)
 
Sharp Cut
(X)
  Immediate
Sharp Promo
(E, H, K & N)
  Immediate
(Online bookings only)
JustGo
(G)
  Immediate

 

Fare Type   Changes/Swap/Name Changes Fee
Sharp Flex
(Y)
  At least 1 hour before scheduled departure time.
Name changes allowed
No Fee
Sharp Biz
(S)
  At least 2 hours before scheduled departure time.
Name changes allowed.
$38.50*
Sharp Saver
(B)
  At least 24 hours before scheduled departure time. 
No name changes allowed
$38.50*
Sharp Cut
(X)
   At least 48 hours before scheduled departure time.  Upgrade required
No name changes allowed
$38.50*
Sharp Promo
(E, H, K & N)
  Non transferable, Non changeable
No name changes allowed.
N/A

JustGo
(G)

 

At least 48 hours before scheduled departure time. 
Upgrade required
No name changes allowed

$38.50*

  

Fare Type   Refunds, Cancellation & Credits Fee
Sharp Flex
(Y)
  Refunds are available if cancellation made at least
1 hour before scheduled departure time. Fare may
also be held in credit for 1 year from the date of cancellation**
No Fee
Sharp Biz
(S)
  No refund available. Fare may be held in credit for
1 year from the date of cancellation if made at least 2 hours prior to scheduled departure time.
Otherwise fare is forfeited.
$38.50*
Sharp Saver
(B)
  No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 24 hours before scheduled departure time. Otherwise fare is forfeited. $38.50*
Sharp Cut
(X)
  Non Refundable and fare may not be held in credit N/A
Sharp Promo
(E, H, K & N)
  Non Refundable and fare may not be held in credit N/A
JustGo
(G) 
 

No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 48 hours before scheduled departure time. Otherwise fare is forfeited.

$38.50* 

 

Fare Type   No Show
Sharp Flex
(Y)
  Failure to check in before deadline at
airports fare will be forfeited.

Check-in is 30 minute prior to departure

Sharp Biz
(S)
 
Sharp Saver
(B)
 
Sharp Cut
(X)
 

Sharp Promo
(E, H, K & N)

 

JustGo
(G)

 

*Please note:

  • This cost is incurred per passenger per flight segment plus the credit card surcharge
  • Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
  • Change Fee as at 1 August 2016 and is subject to change without notice

 **Please note: 

  • For tickets that have been upgraded from a non-refundable fare category to a refundable fare category, the value of the original non-refundable fare remains non-refundable.

Fare Type   Payment
Tas Flex   Immediate. Fares may be held on
a time limit without charge for up to
2 hours from time of booking if requested.
Tas Promo   Immediate
JustGo
(G)
  Immediate

 

Fare Type   Changes/Swap/Name Changes   Change, Swap or
Cancel Fee
Tas Flex   At least 24 hours prior to departure flights can be cancelled or transferred to another date.   Free
Tas Promo   Non transferable, non changeable
No name changes allowed.
  N/A
JustGo 
(G)
  At least 48 hours before scheduled departure time. 
Upgrade required
No name changes allowed
  $38.50*

 

Fare Type   Refunds, Cancellation & Credits
Tas Flex   Yes. If cancellation made at least 24 hours before
scheduled departure time.
Tas Promo   Non refundable, non-changeable
and nontransferrable
JustGo (G)   No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 48 hours before scheduled departure time. Otherwise fare is forfeited.

 

Fare Type   No Show
Tas Flex   Failure to check in before deadline at
airports fare will be forfeited. 

Check-in is 30 minute prior to departure
Tas Promo  
JustGo
(G)
 

 

*Please Note:

  • This cost is incurred per passenger per flight segment plus the credit card surcharge
  • Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
  • Change Fee as at 1 August 2016 and is subject to change without notice

 

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